Compliance is OurChain of Custody Guarantee
Our comprehensive compliance framework ensures every transfer meets the highest regulatory standards for safety, security, and legal requirements.
Our Regulatory Framework
Certified and compliant with all major regulatory bodies governing biological material transport.
IATA DGR
International Air Transport Association Dangerous Goods Regulations certified for safe air transport of biological materials.
US DOT
Department of Transportation compliant for all domestic ground and air shipments.
HIPAA
Full HIPAA compliance ensuring patient privacy and data security throughout the transfer process.
TSA Security
TSA approved protocols for secure transport through all security checkpoints.
Chain of Custody Protocol
Our step-by-step process ensures complete traceability and accountability from origin to destination.
Clinic Release
Sample released from origin clinic with full documentation and signed consent forms. Unique seal number assigned.
Courier Signature
Dedicated courier signs custody transfer documents. Temperature logger activated and dry shipper sealed.
Secure Transport
Hand-carried transport with continuous temperature monitoring. No X-ray exposure. Real-time tracking updates.
Seal Verification
Destination clinic verifies seal integrity and unique identification numbers before acceptance.
Final Receipt
Complete chain of custody documentation provided to both clinics. Temperature logs and transfer records archived.
Temperature Control & Risk Mitigation
Vapour-Phase Technology
Our LN2 vapour shippers maintain temperatures below -150°C without liquid nitrogen classification, avoiding hazardous material restrictions.
Real-Time Monitoring
Advanced temperature logging systems provide continuous monitoring with instant alerts for any temperature deviations.
Extended Hold Time
Our dry shippers maintain safe temperatures for 10+ days, accommodating even the most complex international routes with multiple connections.
Complete Documentation
Every transfer includes comprehensive temperature logs and transport records for complete audit trails.
Comprehensive Insurance & Liability Coverage
We carry specialized, high-limit cargo and liability insurance for every transfer, providing comprehensive financial protection against loss or damage. Your samples are protected at every stage of the journey.
Frequently Asked Questions
Common questions about our compliance and security protocols.
