Your Data Rights
These are your rights over the personal details we hold about you, and how to use them.
Your Rights
You can ask us to do any of the following with the details we hold about you. Depending on where you live, your state’s law may give you further rights.
Right to Access
You have the right to request a copy of all personal data we hold about you, including how we use it and who we share it with.
Free of chargeRight to Rectification
If your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.
Immediate correctionRight to Erasure
Also known as "right to be forgotten." You can request deletion of your personal data in certain circumstances.
Permanent deletionRight to Data Portability
Request your personal data in a structured, commonly used format that can be transferred to another service.
Machine-readable formatRight to Restrict Processing
You can request that we limit how we use your personal data in certain situations, such as during a dispute.
Temporary restrictionRight to Object
Object to processing of your personal data for direct marketing, research, or where we rely on legitimate interests.
Stop processingHow to Exercise Your Rights
Submit Your Request
Email us at support@guardiancryo.com with your data rights request. Include your full name, contact information, and clearly state which right you wish to exercise.
Identity Verification
To protect your privacy, we'll verify your identity before processing your request. This may involve confirming details from your account or previous interactions with us.
We Process Your Request
We answer within 45 days. If you are in the UK or EU, we answer within one month, and if a request is complex we may extend that by up to two more months and will tell you why. You will receive confirmation and any requested information securely.
Contact Us About Your Data
For any questions about your data rights or our privacy practices, write to us.
Email: support@guardiancryo.com
Phone: (832) 513-5336
Mail: GuardianCryo, 1827 Richmond Pkwy, Ste 102, Richmond, TX 77469
Important Information
Free of Charge
Exercising your data rights is completely free. We may charge a reasonable fee only if your request is clearly unfounded, repetitive, or excessive.
Response Time
We answer within 45 days. If you are in the UK or EU, we answer within one month, and if a request is complex we may extend that by up to two more months and will tell you why.
Right to Lodge a Complaint
If you are in the UK or EU and you are not satisfied with how we have handled your personal data or your request, you can complain to the ICO in the UK or to your local data protection authority.