Sample loss rate - perfect record
Real-time tracking & support
Successful transports completed
How Your Transport Works
Five simple steps from your current clinic to your destination. We're with you every step.
Contact Us & Get Quote
Reach out to our team and we'll provide a personalized quote for your specific situation.
- Tell us where your samples are and where they need to go
- Receive a clear, detailed quote within 24 hours
- Speak with a dedicated coordinator who will guide you through everything
Coordinate With Your Clinic
We work directly with your clinic to handle all the logistics and paperwork.
- We contact your clinic to confirm sample details and schedule
- All required documents are prepared (we handle the paperwork!)
- You'll receive a confirmation with your transport date and details
Secure Pickup
Our trained courier picks up your samples from your clinic with full chain of custody.
- Professional courier arrives at your clinic at the scheduled time
- Samples are secured in a temperature-controlled dry shipper
- You receive instant notification when pickup is complete
Track in Real-Time
Watch your samples' journey with 24/7 GPS and temperature monitoring.
- Access real-time location tracking from your phone
- See live temperature readings to ensure safety
- Receive updates at every milestone of the journey
Safe Delivery & Confirmation
Your samples arrive safely at your destination clinic, and you receive full confirmation.
- Hand-to-hand transfer to your receiving clinic's embryologist
- You receive immediate delivery confirmation
- Complete documentation provided to you and both clinics
What You Can Expect
Absolute Safety
IATA-certified equipment, temperature monitoring, and trained couriers ensure your samples are protected.
Full Transparency
24/7 GPS tracking and temperature monitoring so you always know exactly where your samples are.
Personal Support
Dedicated coordinator available by phone, email, or text throughout your transport.
Suas Perguntas Respondidas
Obtenha respostas para as perguntas mais frequentes sobre nosso processo de transporte para pacientes
How long does transport take?
Domestic shipments typically take 2-3 days, while international routes take 3-7 days depending on customs. We also offer express service (24-48 hours) and VIP same-day delivery for urgent cases.
What if something goes wrong?
We've never lost a sample in our history, but we carry comprehensive insurance. Our 24/7 monitoring team immediately responds to any temperature or routing issues. You also have a direct line to your coordinator at all times.
Can I transport samples between countries?
Yes, we specialize in international transport. We handle all customs paperwork, permits, and regulations. Common routes include US-Canada, US-Mexico, US-Europe, and US-Latin America.
Do I need to coordinate between my clinics?
No - we handle all coordination. We'll contact both your current clinic and destination clinic to arrange everything. You just need to give us authorization and we take care of the rest.
What if I'm using a surrogate in another state/country?
We transport for surrogacy cases regularly. We're familiar with the legal requirements and can coordinate timing with your surrogacy agency, surrogate's cycle, and both clinics' schedules.
Shipping our embryos from Texas to California for our surrogate felt overwhelming, but GuardianCryo made it so easy. We could track everything on our phones and our coordinator answered every nervous text I sent. Our surrogate is now pregnant with our twins!
Sarah & Michael
San Antonio, TX → Los Angeles, CA
